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vobo

Product

A voice agent is six products. We built all six.

Most voice AI is a model with a phone number. vobo is the full stack lending teams need: voice, understanding, conversation design, memory, journeys and outcomes — engineered together so a call feels like one person, not six systems.

01 · Voice

Indian voices that sound like people

Hand-picked male and female voices for Hindi and Indian English, tuned for phone lines. Pronunciation lists keep your brand, lender and product names right every time.

Hindi · English · HinglishFirst audio in ~70–250 msBrand pronunciation lists

02 · Understanding

Hears India, not just words

Speech recognition tuned for Indian accents and code-mixing, with end-of-turn detection that knows when the caller has finished — and when they're just pausing to think.

Code-mixed speechBarge-in & interruptionsUnclear turns re-asked, not guessed

03 · Conversation

Your script, with judgement

Flows made of steps you approve. Lines that must be exact are spoken word for word; everything else is natural conversation inside the guardrails.

Verbatim compliance linesKnowledge-base answersShort, everyday replies

04 · Memory

Context that survives the hang-up

Promises, consents, documents, preferred language and the last thing the customer asked — carried into every future call, inbound or outbound.

Cross-call recapRemembers what was saidPer-customer timeline

05 · Journeys

Calling plans, not call blasts

Multi-day journeys with calling windows, retries, callbacks at the customer's chosen time, and WhatsApp or SMS follow-ups on consent.

Calling windows & capsSmart retriesWhatsApp · SMS

06 · Outcomes

Every call becomes data

Recording, transcript, disposition and the facts collected — pushed to your webhook and visible in a dashboard your ops team can live in.

Dispositions you defineWebhooks & CSVQuality monitoring

02Memory

Context that survives the hang-up.

Tue · 11:40 · Outbound

0:00

A pre-approved offer, English to Hinglish

LINK_SENTWhatsApp · consent recorded

Customer memory

carried forward

Offer
Northstar Finance · up to ₹3,00,000
Terms said
14.5% reducing · 36 months · fee 2%
Consent
WhatsApp link · Tue 11:42
Language
English → Hinglish
Status
Application started

Thu · 18:05 · Inbound

0:00

The customer calls back. Neha remembers.

RESOLVEDUpload link resent · EMI date 10th

03Details

The small things that make it sound human

01

Follows the caller's language

Starts in the customer's language and switches when they do — Hindi, English or the Hinglish most of India actually speaks. A stray misheard word never flips the call.

Customer · Hmm, okay. और processing fee कितनी है?
Neha · Processing fee दो percent है, यानी छह हज़ार रुपये।

02

Answers in about a second

Median response of 1.2 s on live calls, and you can cut it off mid-sentence like you would a person. It stops, listens, and picks up from what you said.

03

Says numbers the Indian way

Lakh and crore, rupees and dates read the way a loan officer would. Every figure comes from your data — vobo never invents an amount, a rate or a date.

₹1,03,582 → “एक लाख तीन हज़ार पाँच सौ बयासी”

04

Remembers every conversation

The promise from Tuesday, the document the customer was stuck on, the language they prefer. The next call — inbound or outbound — starts where the last one ended.

“I can see we spoke on Tuesday about your Northstar offer — is this about that?”

04How it works

From your data to live calls

    01 / 04

    Connect your data

    Push leads and accounts by API, webhook or CSV. Each contact carries its own figures: amount due, offer, lender, language.

    POST /journeys/{id}/contacts/bulk

    02 / 04

    Shape the conversation

    Your script, your approved lines — spoken word for word where it matters, in Hindi and English. Guardrails are enforced in code, not hoped for in a prompt.

    steps · guardrails · voice

    03 / 04

    Run journeys

    Multi-day calling plans with calling windows, retries, callbacks at the time the customer asked for, and WhatsApp or SMS links on consent.

    10:00–18:00 · Mon–Sat

    04 / 04

    Act on outcomes

    Every call comes back with a recording, transcript and a disposition your team already uses — PTP_GIVEN, LINK_SENT, CALLBACK_REQUESTED, HARDSHIP.

    webhook · dashboard · CSV

Hear it yourself

Talk to vobo. It takes a minute.

Pick a scenario, take a call in your browser or on your phone, and try to trip it up. Switch languages, interrupt it, ask it something odd.